getprime.com.au is part of a group of related Australian businesses. The responsible Australian entity is registered under ABN 17 677 036 387.
1. No payments on this website
getprime.com.au does not take payment, place orders or create paid subscriptions. There is therefore no payment made through this website to refund.
2. Purchases made after leaving
If you choose to continue to another website and later make a purchase, the price, billing, cancellation and refund terms shown by that provider apply to that purchase. Review those terms before paying.
3. Australian Consumer Law
Nothing in this policy excludes, restricts or modifies a right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
4. Help finding the right contact
If you are unsure which provider handled a payment, email support@getprime.com.au with the payment date and a non-sensitive description. We will try to direct you to the appropriate contact.